Water damage never knocks politely—it floods in uninvited, wreaking havoc on your floors, soaking your drywall, and dripping from your ceiling like a slow-motion horror movie. Whether it’s a burst pipe, basement water from a storm, or a surprise leak behind your appliances, Relief Remediation is here to bring your property back to life.
We specialize in residential water damage, emergency water removal, and full-service water damage restoration. From the first drop to the final coat of paint, our team is trained, certified, and ready to help homeowners and businesses alike recover quickly and completely.
Water damage isn’t just a puddle problem. It can lead to structural damage, mold growth, and long-term issues that compromise your home’s value and safety. When water infiltrates your home or business, it seeps into porous materials like carpet, drywall, and wood, creating the perfect environment for mold and mildew to thrive.
Even worse, different types of water (clean, gray, or black) present other risks. Some water contains contaminants that are hazardous to your health. That’s why it’s critical to respond immediately when you spot the signs of water damage—whether it’s a musty odor, bubbling paint, warped flooring, or unexplained water stains.
According to the National Flood Insurance Program, even just one inch of flood water can cause thousands of dollars in property damage. Trust us—you don’t want to leave water sitting longer than necessary.
We’ve dialed in our water damage restoration process to be as thorough and stress-free as possible. Here’s how it works:
As soon as you call, we dispatch a crew to assess the damage resulting from the water loss. Our first goal is to shut off the water source if it hasn’t already been shut off and identify the source of the water.
Our certified technicians perform a full damage assessment, inspecting all affected areas—including behind walls, under flooring, and inside ceilings. We determine the class of water damage and the type of water involved, which directly impacts safety measures and cleanup and restoration plans.
We bring in heavy-duty pumps and vacuums to remove water fast. Depending on the amount of water, this phase could involve extracting hundreds of gallons of water. We also set up drying equipment like air movers and dehumidifiers to eliminate lingering water vapor.
Once the visible water is gone, we focus on hidden moisture. Our team uses moisture meters to track water absorption in walls, floors, and ceiling structures. This helps us avoid hidden water damage that can later cause mold damage.
We thoroughly clean and disinfect all surfaces with antimicrobial solutions. This step helps combat bacteria, remove odors, and prevent mold and mildew. If needed, we also provide mold remediation.
When serious water damage hits, timing is everything. We respond 24/7.
Our team won’t stop until your property is clean, dry, and safe.
We help you work with your provider and understand what your insurance policies and insurance companies may or may not cover (flood damage, for example, often requires special coverage).
We treat every home and business like it’s our own.
From rising water to storm damage and busted appliances—we know how water can cause chaos and how to clean it up fast.
Nobody wants to wake up to standing water in their basement or a ceiling that’s caving in from a hidden leak. The good news? Most cases of water damage are entirely preventable with the right proactive measures. Here’s how to stay one step ahead:
Get familiar with your home’s plumbing system, especially when it comes to where the shut-off valves are. This can be a lifesaver in the event of a burst pipe or appliance failure. If your system is old or made of outdated materials, have a licensed professional inspect it. Regular checks of plumb lines under sinks, behind toilets, and near water heaters can reveal issues before they cause serious property damage.
Smart homeowners are investing in moisture sensors and smart leak detectors. These gadgets can alert you at the first sign of water infiltration, allowing you to act quickly before a slow drip turns into a costly disaster. Place them near your water supply lines, washing machines, dishwashers, or anywhere water damage is likely to occur.
If your yard slopes toward your home, surface water from rainstorms can pool around the foundation and infiltrate your basement. Make sure your landscaping directs water away from the house. Clean and extend downspouts, and check that the soil around your foundation slopes away from the structure.
Your roof is the first line of defense against storm damage and rising water. Inspect shingles for wear, ensure flashing is secure, and look for any signs of sagging or rot. Clogged gutters and downspouts can overflow, allowing water to cause damage to ceilings, siding, and even your foundation. Clean them at least twice a year—or more often if trees surround you.
When remodeling or restoring, consider using water-resistant materials like moisture-rated drywall, sealed flooring, and non-porous finishes in water-prone areas. These materials not only resist water absorption but also slow down mold growth if water damage occurs.
Even a seemingly minor water leak, like a dripping faucet or sweating pipe, can signal a bigger issue lurking behind walls or under floors. Pay attention to sudden changes in your water usage or unexplained increases in your utility bill. They could be warning signs of hidden water damage or even a slow water loss.
If your basement has a sump pump, test it quarterly to make sure it works. Add a battery backup to ensure it runs during power outages—especially important during storms. A failed pump during a storm can lead to major water damage in just a few hours.
Cold snaps can quickly turn into a disaster if you’re not prepared. Insulating exposed pipes in basements, crawl spaces, and exterior walls helps prevent water damage caused by burst pipes due to freezing. If a cold front is on the way, keep a slow trickle of water flowing through vulnerable pipes.
Preventing water damage is all about vigilance, maintenance, and acting on minor problems before they snowball. These strategies won’t just minimize the damage—they’ll protect your investment, improve safety, and give you lasting peace of mind.
If you ever suspect mold and need an amazing and honest team, Justin from Relief Remediation is the person to call. I can confidently say that they are one of the best companies I have ever come across. Dealing with mold is a serious health issue, and having a solid ...
I recommend this company highly and without reservation. Justin was simply amazing. He responded to my emergency basement flood from a sewer main back up within minutes of my original call. He and his team helped clean up the mess efficiently and thoroughly. His communication throughout the process was outstanding. In ...
I HIGHLY recommend Relief Remediation enough for any needs that you have that involve cleaning and clearing out a house. I had the honor and the privilege of meeting Justin and his wife Maddie, as I was looking for a company to help me with a house clean out. After meeting ...
We were totally impressed. Justin is indeed the consummate professional! He came on time and was painstakingly thorough in his evaluation, explanation, and remediation of the mold problem. I would without any hesitation recommend him and his company to anyone of my associates who may need his services in the future.
I can hardly express how thankful I am for Justin and his crew. They cleared out an entire townhouse in 2 days that was waist deep in all manner of things. They even pulled up toilets and flooring. The circumstances behind this extreme need are very sad, and they were ...
I actually hired this incredible company twice! And although I hope not to need to, I would hire them a 3rd time. Not only is their work professional, compassionate and efficient but they are so incredibly respectful and confident in the right way. They are gentle in letting you know ...
You can’t go wrong using them! This is one awesome company they care about their customers, and their service is a 10 out of 10.
Great company! Very professional and reasonable priced. I would recommend them.
Great experience, very responsive!
Relief Remediation is the ABSOLUTE BEST! The owner, Madison Rybeck, drove a long way to my home for a potential job for mold remediation and clean up only to determine that what I thought I needed was.
Overall great experience Very kind very polite very informative very friendly and professional would highly highly recommend them to anyone else.
He was more than willing in trying to help me with my needs. The customer service that I received from my point of contact Justin M was notably amazing right off the bat!
Surprisingly little. Just one inch of flood water can result in significant water damage to flooring, drywall, and electrical systems, often costing thousands in repairs. Depending on the amount of water, you may expose your home to saturated materials, rising humidity, and even mold growth. Quick water extraction is key to minimizing losses, so don’t underestimate a small puddle—it could mean hundreds of gallons of water seeping into your floor, baseboards, and beyond.
Ideally, both—but call your water damage restoration company immediately so they can start mitigating damage. The longer you wait, the more the damage can escalate. Plus, a team can help document the initial damage, identify the source of the water, and provide your insurance companies with detailed assessments. They are familiar with navigating insurance policies and working with providers to make sure you get the best chance of a fair claim, especially if you’re unsure whether your policy will cover flood damage.
Spotting the difference isn’t always easy without a trained eye. Old water damage might leave dry, yellowish water stains, crumbling drywall, or brittle floorboards. Fresh damage, on the other hand, feels soft or damp to the touch and often smells musty due to trapped moisture or mold and mildew. We recommend a professional inspection to determine the age and extent of the damage caused, especially if you’re dealing with hidden water damage behind walls or beneath flooring. Early detection can prevent water damage from escalating.
Relief Remediation proudly services Alpharetta, GA and its surrounding cities like Marietta, GA & Atlanta.
Whether you’re battling home water damage from a leak, flood, or plumbing mishap, Relief Remediation is a trusted name in the water remediation industry. We handle the mess, the stress, and everything in between.
Relief Remediation – Keeping you dry, safe, and one step ahead of water damage.
Trustindex verifies that the original source of the review is Google. David and team are amazing! Kind, compassionate to my friend! They worked with her schedule. Cleaning, organizing, junk removal went above and beyond what was expected. Well worth the price. I would definitely recommend this company to anyone who wants to help a friend or family with a hoarding issue.jacinda sears2025-07-23Trustindex verifies that the original source of the review is Google. David did a great job sealing up my crawlspace, removing the mold, laying the vapor barrier and installing the dehumidifier. The job was done quickly and for a reasonable price.Keith Gereghty2025-07-22Trustindex verifies that the original source of the review is Google. The technician is honest; he goes extra to make sure customer are satisfied with his professionalism. He is very knowledgeable. I would recommend him to others.Olu Asabi2025-07-17Trustindex verifies that the original source of the review is Google. I called this company for a mold on my deck and musty smell in my basement, David came in and advised me what to do with my deck without trying to charge me for stuff I don’t need also he educated me on what could be happening in my basement and took a sample of the air there to make sure I don’t have mold growing, I noticed that he wasn’t trying to sell me anything and luckily it came out negative which he thought it might be but I wanted to make sure to be safe.Souhaila Hadid2025-07-15Trustindex verifies that the original source of the review is Google. David was exceptional! He was thorough, very knowledgeable and professional. I would absolutely recommend Relief Remediation to anyone.Rita Love2025-06-18Trustindex verifies that the original source of the review is Google. I had a great experience with Relief Remediation. They were prompt, communicative, and clearly committed to doing the right thing. The team took the time to explain the situation, offer honest guidance, and followed through on everything they said they would do. What stood out most was their ethics. No pressure, no upselling—just straightforward advice and quality work. They also went above and beyond to make sure the job was done thoroughly and with care. If you’re looking for a remediation company that does things the right way, I’d recommend them without hesitation.Paul Willard2025-06-18Trustindex verifies that the original source of the review is Google. I noticed a musty smell and found signs of water damage in my basement. I called Relief Remediation, and they showed up quickly and knew exactly what to do. They were professional, efficient, and explained everything clearly. Hands down the best mold and water restoration team in Marietta!Veron G2025-06-04Trustindex verifies that the original source of the review is Google. I cannot say enough positive things about my experience with Relief Remediation! From the very first phone call to the final walk-through, their professionalism, responsiveness, and attention to detail were truly exceptional. After discovering unexpected water damage on my property, I was overwhelmed and unsure where to begin. The team at Relief Remediation quickly assessed the situation, explained the remediation process clearly, and got to work without delay. They treated my home with care and respect, and their technicians were always on time, courteous, and knowledgeable. What really stood out was their thoroughness. They didn’t just address the surface issues — they ensured that all moisture was properly dried, mold risks were eliminated, and that my home was safe and restored to its pre-damage condition. They also worked seamlessly with my insurance provider, making the process stress-free on my end. I highly recommend Relief Remdiation to anyone in need of remediation services. Their integrity, quality of work, and commitment to customer satisfaction make them a top-tier company in this field. Thank you for helping restore peace of mind and my property!Jason Skrzypek2025-05-29Trustindex verifies that the original source of the review is Google. David was quick to respond, promptly available, has great customer service, offers awesome feedback, and is available anytime. We highly recommend him for any and all water restoration needs!Matthew Beck2025-05-21Trustindex verifies that the original source of the review is Google. My wife and I have use Relief many times over the years in our home rehabbing work, and they've performed flawlessly every time. Great responsiveness, great work, and very fair pricing. OH, and no attempts to "oversell" more expensive solutions!John Cobb2025-05-16